Contact & feedback
Tell us what Biscuit broke.
Found a bug, spotted a confusing guide, or have an idea for the next little disaster? You can reach the team by email.
Contact information maintained by the Idle Cheeky Cat team · Updated
Email the Idle Cheeky Cat team: yoosenjet@luxenastudio.com
This opens your own email app. There is no contact form or file upload on this page.
For a game or save problem
A short description with a few details is more useful than a long technical report. Please include:
- The level name or number, and the language you were playing in.
- Your device and browser, such as “iPhone, Safari” or “Windows, Chrome.”
- What you did just before the problem, what you expected, and what happened instead.
- The exact message you saw, or a screenshot with private details covered.
- Whether it happens again after returning to the game, and whether another game tab was open.
Use this bug-report email link to start a message. Please do not clear browser data to fix a missing save: that can remove the data you are trying to recover. Our save help guide explains the available backup and recovery options. We cannot promise to recover progress that is no longer stored on your device.
Guide corrections and accessibility feedback
For a wrong statistic, broken link, unclear instruction, or translation issue, include the page address and the passage you mean. If text is too small, a button is difficult to use, or a motion effect gets in the way, tell us which screen and device were involved. You do not need to share a diagnosis or other sensitive health information.
Privacy, rights, and creator inquiries
Use the same mailbox for questions about our Privacy Policy, a concern about content on the site, or press and creator inquiries. For a rights concern, include the relevant page or image address, identify the material, and explain your connection to it so we can understand the request.
If you are making a video or writing about the game, the press and creator kit contains screenshots, artwork, and game facts you can review first.
Keep your message safe to share
Please do not email passwords, login codes, payment details, or identity documents. Crop screenshots to the relevant part of the game. Send a full save backup only if we ask for it and you have reviewed what it contains.
Your email address and the details you choose to send are used to handle your message, as explained in the Privacy Policy. We cannot promise an immediate reply or a fix for every report, but clear examples help us investigate.